How can I track my order?

You will receive a unique personal tracking number by e-mail when your order is shipped. Clicking on the link will take you to the tracking page of relevant carrier.

Here you will find the status of your order and its estimated delivery date

If you need additional information, please contact our Client Care Service. Our advisors are at your disposal from Monday to Friday - 10 am to 7 pm (Paris time - CET) and on Saturdays - 10 am to 5 pm (Paris time - CET) (excluding holidays). They will tell you if there is still time, and if so, how to proceed.