Returns & Exchanges
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What is your return and exchange policy?
You have 30 calendar days from the date of delivery to exercise your right of withdrawal and request a refund for the product(s) ordered that were not satisfactory for you.Any product that is opened, damaged, used, bears marks, has been modified or is not retur...
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No exchange possible. What can I do?
It is impossible to exchange one product from an order for another. We therefore recommend that you follow the procedure for returning the product currently in your possession (you will find more information on this subject on our website) in order to obtain a...
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Are there any special conditions of return that apply to certain products?
Our conditions of return are the same for all our products.To return a product, simply bring it back to us unused and in its original and unopened packaging, together with proof of purchase.Products will be checked up their return to us. We cannot accept return...