Client account
-
How do I create an account ?
To create a customer account, simply go to the "My Account" section of our website and fill out the account creation form. It only takes a few minutes. Once your account is set up, you will be able to track your orders.
-
I have an account in-store. Do I have to create another account online?
Our in-store and e-commerce accounts are not currently linked, meaning that you will need to create another account online. In the same way, if you have an account on our website, we will not be able to find you in-store.We are working on developing our systems...
-
What are the benefits of an account?
Creating an account allows you to enjoy certain services and benefits: - Tracking the status of your deliveries online - Accessing your purchase history and order summaries - Managing your personal information, easily subscribing or unsubscribing from our commu...
-
How do I subscribe to or unsubscribe from the Diptyque newsletter?
You can subscribe to the e-mail newsletter to receive the latest news from Diptyque by entering your e-mail address at the bottom of our homepage, under "follow Diptyque". To unsubscribe, simply click on the "Unsubscribe" link that appears at the bottom of all ...