Are your delivery and return costs refundable?

A prepaid label will be provided so that you can make a return.

Once your return has been accepted, any delivery costs paid at the time of purchase will be refunded.

If, however, your order is not returned in its entirety, the original delivery costs will not be refunded.

If you have any questions, please contact our Client Care Service.Our advisers are at your disposal  from Monday to Friday - 10 am to 7 pm (Paris time - CET) and on Saturdays - 10 am to 5 pm (Paris time - CET) (excluding holidays)